Frequently Asked Questions

Oliver Capital Management has provided the following list of frequently asked questions to better help you understand what is necessary to establish an account and how we operate.

Beginning the Relationship

How do I open an account?
What is the minimum I need to open an account?
I don’t live in the Seattle area. Will Oliver Capital Management still work with me?

Account Maintenance

How often do you review my investments?
Can I get money out of my account quickly in case of an emergency?
One of my needs is monthly income. Can you wire money to my bank account every month automatically?
How often will I receive statements on my account?
Can I have duplicate statements sent to my accountant or to another address as well?
Can I see my account balance and transactions on the Internet?

Fees

How much do you charge for your services?
How do I pay for Comprehensive Wealth Management services?
Will I be charged a fee even if my investments lose money?

General

Is my account guaranteed/protected?
What if I want to close my account? Will I have to pay a penalty?

 


Beginning the Relationship

How do I open an account?
Opening an account at Oliver Capital Management is easy. The first and most important step is an initial meeting in which we get to know you, your financial goals, your resources, your unique concerns and your vision for your future. In the process, together we will complete an extensive confidential questionnaire. Then we develop what we believe are the best solutions specific to your situation, including an appropriate asset allocation model. We'll prepare all the documents necessary to open your account. If you're transferring assets to Oliver Capital Management from an account with another firm, we'll take care of all required paperwork to facilitate the transfer. Click here for New Account and Transfer information.
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What is the minimum I need to open an account?
Every Client is unique. Instead of publishing pre-established minimums, we prefer to meet individually with Clients to determine whether or not our proprietary Comprehensive Wealth Management system is suitable.
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I don’t live in the Seattle area. Will Oliver Capital Management still work with me?
Oliver Capital Management clients are located in just about every state across the country. They have heard about our Comprehensive Wealth Management system through friends, family and colleagues. Obtaining the advantages of our Comprehensive Wealth Management System does not require that we meet in person. However, we do try to meet with all of our clients at least once a year, even if that means we fly out to visit you.

Additionally, OCM holds regular Comprehensive Wealth Management and timely investment seminars throughout the United States.
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Account Maintenance

How often do you review my investments?
The Private Institutional Money Managers (PIMM) we employ to manage each asset class we deem appropriate review your accounts and the holdings therein on at least a daily basis. We will meet with clients on a quarterly basis, either in person or by telephone to review your account and your current circumstances. At these meetings, we will also re-balance each asset class to ensure you do not become over-weighted in any one asset class due to over under performance during any given quarter. We can, and often do review accounts more frequently if necessary and make recommendations accordingly. We ask our clients to inform us immediately of any major life changes that may affect the overall Comprehensive Wealth Management plan we have established. Examples include an inheritance of substantial assets, marriage, divorce, a change or loss of your job, a major change in your health or a major new financial obligation.
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Can I get money out of my account quickly?
Yes, we can usually transfer money (via fed fund wire or otherwise) into your designated bank account or issue a check from your account within 24 hours or less.
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One of my needs is monthly income. Can you wire money to my bank account every month automatically?
Yes, we can. We can establish automatic transfers on a monthly quarterly, bi-annual or annual basis. There is no charge for this service.
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How often will I receive statements on my account?
You should receive a statement from us in the mail once a month. You can always access your account online as well. If you are an existing client, click here to login.
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Can I have duplicate statements sent to my accountant or to another address as well?
Yes, we can arrange that. We can also make sure your accountant receives any other relevant information, including year-end statements that includes tax information.
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Can I see my account balance and transactions on the Internet?
Yes. In addition to account balances and transactions you will also be able to view security cost basis and date of purchase information, research, quotes, cleared checks and Visa transactions. If you are an existing client, click here to go to log-in.
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Fees

How much do you charge for your services?
We pride ourselves on being very competitive in this category. We have structured our fees to be more client friendly and are based only on assets under professional management. We do NOT charge a fee on cash and assets that are simply held in an account but not strategically managed, once published account minimums are met.

At our first meeting, we will go over the fee structure in detail and answer any questions you may have. You will know exactly how much you will pay for our services before we begin a formal business relationship.
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How do I pay for Comprehensive Wealth Management services?
On the last day of every quarter, Oliver Capital Management will take a snapshot of assets under management and multiply 1/4 of the agreed upon annual management fee percentage by this amount. This fee will be automatically deducted from your account as pre-payment for the following quarter. The fee deduction will be shown on your statement the month following.

If you transfer assets out of a professionally managed account, your account will be credited any unused portion of the fee previously billed for the quarter.
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Will I be charged a fee even if my investments lose money?
Yes. We know some investors would like to pay for service only if they make money, but federal law prohibits us from working on an incentive basis.

Additionally, it is important to note that if the general market declines by 10% and your portfolio only loses 5%, then Oliver Capital has added value. We believe it is just as important to preserve your assets in a declining market as it is to participate fully in an upward trending market. Of course we hope your investments will not lose money and will grow over time. Our interests are the same as yours - as your assets grow, our fee grows along with them.
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General

Is my account guaranteed/protected?
Yes. All accounts managed by Oliver Capital Management carry Securities Investor Protection Company (SIPC) coverage of $500,000 (cash claims limited to $100,000). All assets managed by Oliver Capital Management are custodied by Fidelity Institutional Brokerage Group and/or Charles Schwab Institutional Brokerage Group and are therefore protected by SIPC. An explanatory brochure is available upon request or at www.sipc.org.

In addition to SIPC coverage, your accounts are also protected by Asset Guaranty Insurance Company, often referred to as Asset Assurance. Asset Assurance protects client accounts that have not been fully reimbursed by an SIPC distribution. A protected client whose missing securities and cash exceed the SIPC distribution will receive a further distribution from Asset Guaranty up to the coverage limits provided by the Asset Assurance Program. For clients of Oliver Capital Management, this additional coverage above and beyond SIPC coverage is equal to a total of thirty million dollars ($30,000,000). This additional protection is offered at no additional cost to clients of Oliver Capital Management.

Remember, this account protection does not cover declines in the market value of securities. SIPC coverage and additional coverages provided do not apply to investment advice or financial planning services.
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What if I want to close my account? Will I have to pay a penalty?
No. You may terminate an account at any time without any penalties or fees assessed by Oliver Capital Management. Your account will be credited any unused portion of the quarterly fee. We ask that provide written notice of their intention to terminate the services of Oliver Capital Management. If necessary, we can expedite any immediate transactions that you wish to make in conjunction with closing your account. If you terminate your agreement with us, we will not sell any assets held in your account unless you instruct us otherwise.